Voice agents that act,
not answer.

The payment collected, the slot booked, the record updated. On your cloned brand voice, live in your systems.

ON THE LINE · COLLECTIONS QUEUELIVE
120msto first audio. Callers hear a voice, not a lag
1.2svoice-to-voice, where conversation feels human
10languages & dialects on your cloned brand voice
1000sof concurrent lines, each in its own isolated environment
The shift

Voice AI today can talk. It can't act.

Most enterprise voice AI is speech bolted onto scripts. It answers, then the work still lands on your team.

TODAY · VOICE INTERFACES

Talks

TTS on top of scripts and menus. It answers, then hands the call to a human anyway.

NEXT · AGENTIC VOICE

Acts

Hears intent, understands it, and takes the action in your systems: reschedules, collects, books and updates on the live call, with a record of every step.

Engine

One engine completes the whole loop.

The loop closes on the call, not in a follow-up queue.

01 · INTENT

The caller speaks

Telephony, IVR and web channels. Each line provisioned on demand, state preserved across the call.

ATLAS RUNTIME
02 · UNDERSTANDING

The engine gets it

Speech in, meaning out. A language model reasons over the request and replies on your cloned brand voice, live, in ten languages.

LANGUAGE MODEL + ATLAS TTS
03 · ACTION

The call gets resolved

Actions executed in your CRM, billing and ticketing, with every step enforced and independently recorded.

SYLO GATEWAY
YOUR ENVIRONMENT · THE WHOLE ENGINE RUNS INSIDE YOUR BOUNDARY · ENDPOINT OR YOUR VPC
Use cases

Every queue where a call should end in an action.

Not a better IVR. A line that resolves, so the queue that reaches humans is the queue that needs them.

Collections that collect

Agents negotiate within policy, take the payment or set the plan on the call, with every promise-to-pay on a verifiable record.

BFSI

Card block & activation

Lost cards blocked on the call, replacements ordered, PINs reset, identity verified conversationally.

BFSI

Fraud callbacks, on your voice

Suspicious-transaction verification on the bank's own cloned voice, an outreach channel customers recognise.

BFSI

After-hours scheduling

Clinics stop missing calls after 6pm. Booked straight into the scheduling system, fill rates up without added headcount.

HEALTHCARE

Intake & pre-visit prep

Demographics, insurance and consent captured before the visit and written to the record, so room time goes to care.

HEALTHCARE

Post-discharge follow-up

Structured check-ins: symptoms screened against protocol, escalations routed to nursing, everything documented.

HEALTHCARE

Bill shock, resolved

The top call driver on any carrier line: charges explained, adjustments raised, payments taken, executed in BSS on the call.

TELECOM

SIM & activations end to end

New connections initiated, KYC captured, SIM swaps processed on the line, not queued for a store visit.

TELECOM

Branded calling

Enterprise outbound on a cloned, consistent operator voice across every campaign and language, so customers know who is calling.

TELECOM

Retail & e-commerce

"Where is my order", returns initiated in the OMS, exchanges booked, refunds triggered within policy.

RETAIL

Travel & hospitality

Reservations made and modified in the PMS/GDS on the call; multilingual guest lines; disruption rebooking at scale.

TRAVEL

Government & PSU

Grievance intake and scheme eligibility in local languages, on sovereign VPC deployments.

GOV

Built for enterprise.

ON ATLAS RUNTIME

Every concurrent line is its own isolated environment: provisioned on demand, state preserved, multi-tenant by design.

RECORDED BY SYLO

Every call action logged independently, below the agent, where a compromised agent can't reach. Audit-ready from day one.

YOUR GUARDRAILS

What the agent may do in your CRM and billing is allow-listed, with evals and guardrails set by your team, not ours.

WARM TRANSFER

When a call needs a human, they get the transcript, the intent, and the actions already taken. No "let me repeat my issue."

Put voice agents on your lines.

A short call to scope the first line: support, collections, scheduling or intake.

Book a demo →